12. I can use the phone


A Phone vocabulary


Phone numbers


What's your phone number?

What's your mobile number?

What's the area code for Liverpool?



Phone verbs

You call or ring someone.


You text someone.

send someone a text (message) e.g. CUL8R see you later

You take a message.

take information to someone on the phone who gives it to someone else.

You leave a message.

give information to someone on the phone who then gives it to someone else

phone problems

The line is engaged/busy.

the person you phoned is speaking on the phone already

The person is out/isn't in.

not there

It's the wrong number.

you make a mistake with the number

The battery's flat on the mobile.

no electricity


Saying phone numbers

Say each number : 245731 = two, four, five, seven, three, one

Say double when two numbers are the same : 33 = double three

For 0 say oh or zero




Phone conversations


Laura (L) is phoning Brenda (B).

B Hello?

L Is that Brenda?

B Yes. speaking.

L Oh. hello.This is Laura. Laura Freebairn.

B Hi. Laura. how are you?

L I'm line thanks. Is Jessica in, please?

B Yes. just a moment I'll get her for you......


Anton Jackson (A) is speaking to a receptionist (R).

R Hello?

A Oh hello. Can I speak to Mr Ellis, please?

R I'm sorry, but he's out at the moment. Who's calling?

A It's Anton Jackson.

R Right, and do you want to leave a message?

A Yes please. Can you tell him I'll ring him back this evening?

R Of course, no problem.

A Thanks very much. Goodbye



Is that Brenda? NOT Are you Brenda?

speaking - Yes, this is Brenda.

This is Laura or It's Laura

just a moment wait a minute

get someone go and find someone and bring them to the phone

at the moment now

Who's calling? This is the polite way to ask : Who are you?

ring/phone/call someone back phone someone again






  • Exercise 13
  • Exercise 14